| * DEPOSIT AND PAYMENT: We require a 50% deposit in order to begin printing. Payment in full is required upon completion and prior to delivery of your product. We accept Cash, Company Checks, and all major credit cards through Paypal. Any order not paid with 30 days of completion is subject to an additional finance charge. * NONPAYMENT ACCORDING TO TERMS: Buyer agrees to pay a late payment charge on all overdue balances in an amount not to exceed the legal limit. Should seller choose to pursue collection of this debt in a court of law, and should seller prevail, buyer further agrees to pay the reasonable legal and collection expenses of the seller. Until payment is received, seller shall have the right to retain possession of and shall have a lien upon all of buyers property, or property for which buyer is a custodial or third party agent, (in the case of an ad agency agreement with a third party end user) which is in the possession of the seller, including but not limited to artwork, films, raw materials, substrates, work in progress and finished work. * ORDER MINIMUMS AND REORDERS: Our Minimum order is 12 pieces per print and garment color. * TURN AROUND TIMES: Typical turn around time is 10 days from receipt of 50% deposit and artwork approval. Additional services will extend typical turn around times. Rush charges will apply to all orders needed sooner than our typical turn around times. Turn around times only apply to production. If an order is being shipped, Kushworks Studios LLC cannot guarantee carrier ship times. * ESTIMATES: All estimates are good for thirty (30) days. * ART AND MATERIALS: All art and materials supplied by Kushworks Studios LLC, including screens, films, and separations, remain the property of Kushworks Studios LLC unless explicitly stated otherwise. Any art supplied by the customer remains the property of the customer. All screens and films remain the property of Kushworks Studios LLC. * CUSTOMER SUPPLIED GARMENTS: All customer supplied garments are subject to a 2% misprint allowance for light colors and 5% for dark colors. All customer supplied garments are printed AT THE CUSTOMER'S OWN RISK. Because we cannot control and may not be familiar with the garment material supplied by the customer, we cannot offer any warranty or guarantee of print quality or durability on any work done with customer supplied garments. * PROOFS: Additional charges will apply for proof samples depending on printed colors and design difficulty. All proofs are subject to set-up and art charges. Pre-production proofs or spec samples are $25 plus $20 per color setup. * DYE LOTS: Due to market conditions and manufacturer garment mill variances beyond the seller’s control, seller cannot guarantee consistency of dye colors throughout an individual order or from one order to the next. * COLOR MATCHING: Pantone matching is available at an additional charge and there is a minimum order of 36 pieces. PMS matching is only a guideline. Due to the differences between paper and textiles or other substrates this is not guaranteed. * OVERRUNS AND UNDERRUNS: Overruns and underruns not to exceed the industry standard 5% of the amount ordered will constitute acceptable delivery. Only the quantity delivered will be billed. * SHIPPING: Shipping time is not included in the turn around time. Standard shipping rates apply. Shipping charges will not be included in price quotes, but may be applied to final invoices. Charges apply to actual shipping rates, we do not charge for packaging or handling. * PACKAGING: All orders will be folded in bulk, grouped per size in quantities of 12 or less unless otherwise specified. Individual folding and bagging is available at an additional charge. * REFUND: We offer a 100% replacement guarantee on all non-contract orders within 15 days from the date of your order. If we make a mistake your order please contact us with your order number. Once your unusable items are returned, we will re-print your order at no charge to you. If you make a mistake on your order (wrong quantities ordered, art proof approved with errors, etc.) we will gladly re-print your order at our standard pricing. Refunds are not issued. * COLOR ACCURACY: We will match your print colors as close as possible to the final art on file. Because of slight variances among computer monitors and manufacturer ink batches, small variations may be present from screen to print, and from print run to print run. If you require very specific color values in your print, we can use pantone color matching to ensure exact color duplication at an additional charge. You will need to supply us with the pantone colors used to create your art. * PRINT QUALITY: Custom printed apparel may show slight imperfections and quality loss due to the nature of the material itself. We strive to reproduce art at the highest quality possible, but because limitations exist in technology and materials available, prints on apparel do not maintain the same resolution as photo paper. * ORDER CANCELLATION: All cancellations are subject to a restocking fee and partial completion fee depending on how far we are with the order. * All Pricing and Terms are Subject to change without notice. |
